Reimagining Acute Diabetes Care: Insights From the Victorian Virtual Emergency Department
Authors' conclusion
VVED Diabetes delivers safe, timely, and high-quality treatment for individuals with diabetes who are acutely unwell, while ensuring the efficient use of limited hospital resources.
Study context
- Population
- Patients across Victoria, Australia, with non-life-threatening diabetes-related emergencies managed by Victorian Virtual Emergency Department (VVED) Diabetes, July–December 2024
- Participants
- 868 diabetes-related emergencies
- Outcome
- Diabetes-related emergencies managed by VVED Diabetes
- Follow-up
- July–December 2024
Methodological detailstelehealth service
- Telehealth service
Main finding
As reported in the abstract
- Treated in the community, avoiding a physical ED visit
- 82.5%
- Referrals from Ambulance Victoria
- 26%
- Referrals from aged care facilities
- 29%
- Self-registrations
- 20%
- Hyperglycemia presentations
- 46%
Further findings
Patient feedback · postdischarge
- Patients gave positive feedback in a postdischarge survey
Safety
- Clinical adverse events reported
- 0
Original publication
Reimagining Acute Diabetes Care: Insights From the Victorian Virtual Emergency Department. Diabetes Care. Published 8 September 2025. doi:10. 2337/ dc25-0852
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