Type 2 & other diabetes

Expanding Technology-Enabled, Nurse-Delivered Chronic Disease Care : A Pragmatic, Randomized, Effectiveness-Implementation Trial

Ann Intern MedPublished Randomised controlled trial

Primary result · Mean change in HbA1c from 0 to 12 monthsResult — go to the resultMean between-group difference −0.4 percentage points 95% CI −1.0 to 0.3

Authors' conclusion

Comprehensive telehealth did not substantially lower HbA1c relative to control in this study.

Study context

Population
Adults with T2D with hemoglobin A1c (HbA1c) persistently ≥8.0% for ≥6 months and hypertension (≥1 systolic blood pressure (BP) >140 mm Hg or diastolic BP >90 mm Hg in past year), 6 academic primary care or endocrinology clinics in an fee-for-service (FFS) environment; 64% female, 68% Black, mean age 54.5 years, mean HbA1c 9.8%
Comparison
Nurse-delivered comprehensive telehealth vs self-monitoring control
Primary endpoint
Change in HbA1c
Follow-up
12 months
Methodological detailspragmatic, effectiveness-implementation, multicentre
  • Pragmatic
  • Effectiveness-implementation
  • Multicentre

Primary result

Mean change in HbA1c from 0 to 12 months

Mean between-group difference

−0.4 percentage points

95% CI −1.0 to 0.3

Change by group

Comprehensive telehealth

−1.1

mean · percentage points

Self-monitoring

−0.7

mean · percentage points

Comprehensive telehealthvs Self-monitoring
mean between-group difference −0.4 percentage points (95% CI −1.0 to 0.3)

As reported in the abstract

Secondary outcomes

OutcomeBetween-group difference in change (CI)
Diabetes self-care · 12 monthsFavoring comprehensive telehealth0.4 (0.0–0.9)

Secondary outcomes other than diabetes self-care · 12 months

Between-group differences in change in secondary outcomes did not reach statistical significance

Implementation fidelity of the comprehensive program

Comprehensive program delivered with suboptimal fidelity: median encounters per participant
9
Fidelity threshold (encounters)
≥12
Analyses identified barriers to program delivery

Original publication

Expanding Technology-Enabled, Nurse-Delivered Chronic Disease Care : A Pragmatic, Randomized, Effectiveness-Implementation Trial. Ann Intern Med. Published 23 June 2026. doi:10.7326/annals-26-00132

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