User-Centered Design of a Diabetes Self-Management Tool for Underserved Populations
Authors' conclusion
User-centered design approach contributed to a better understanding of the intended users' needs, limitations, mental models, and expectations, facilitating the design of a comprehensive mobile app for patients with diabetes in underserved communities that includes essential features for self-management while providing a strong educational component, addressing an important gap in the literature.
Study context
- Population
- Patients with diabetes in underserved communities
- Outcome
- Design of a diabetes self-management mHealth app
Methodological detailsinterviews with patients and providers, literature review, technology landscape analysis, usability studies, focus group
- Interviews with patients and providers
- Literature review
- Technology landscape analysis
- Usability studies
- Focus group
Main finding
As reported in the abstract
- mHealth app developed with health-tracking features for stress, blood sugar, food, exercise, medications, weight and blood pressure
- Usability and user experience challenges, including low health literacy, addressed with user interface design principles, intuitive visualizations, customizable icons, seamless database integration and automated data input
- Educational content designed for the intended users' cultural background and literacy levels
Original publication
User-Centered Design of a Diabetes Self-Management Tool for Underserved Populations. J Diabetes Sci Technol. Published 18 November 2023. doi:10.
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