The Role of a “Technology Navigator” in an Academic Diabetes Clinic: A Feasibility Evaluation
Authors' conclusion
Incorporating a TN may improve data availability, decrease time spent on nonbillable activities, and support data interpretation and billing.
Study context
- Population
- Visits at a large academic diabetes clinicsample of visits
- Participants
- 173 visits
- Comparison
- Post- vs pre-Technology Navigator implementation
- Outcome
- Access to patient-generated device data
Methodological detailspre-post implementation study, pre- and post-implementation comparison, single academic diabetes clinic
- Pre-post implementation study
- Pre- and post-implementation comparison
- Single academic diabetes clinic
Main finding
As reported in the abstract
Increase in patients who successfully shared their data from home before their visit
22%
Increase in visits with data available to the provider for review before the appointment
52%
Further findings
Billing claims for CGM interpretation · same period
- Increase in billing claims for CGM interpretation
- 86%
Time analysis
- Home uploads could save medical assistant labor annually (up to)
- 747 h
Original publication
The Role of a “Technology Navigator” in an Academic Diabetes Clinic: A Feasibility Evaluation. Diabetes Technol Ther. Published 5 January 2024. doi:10. 1089/ dia. 2023. 0406
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