Type 2 & other diabetes

The Role of a “Technology Navigator” in an Academic Diabetes Clinic: A Feasibility Evaluation

Diabetes Technol TherPublished Feasibility evaluation

Authors' conclusion

Incorporating a TN may improve data availability, decrease time spent on nonbillable activities, and support data interpretation and billing.

Study context

Population
Visits at a large academic diabetes clinicsample of visits
Participants
173 visits
Comparison
Post- vs pre-Technology Navigator implementation
Outcome
Access to patient-generated device data
Methodological detailspre-post implementation study, pre- and post-implementation comparison, single academic diabetes clinic
  • Pre-post implementation study
  • Pre- and post-implementation comparison
  • Single academic diabetes clinic

Main finding

As reported in the abstract

Increase in patients who successfully shared their data from home before their visit

22%

Increase in visits with data available to the provider for review before the appointment

52%

Further findings

Billing claims for CGM interpretation · same period

Increase in billing claims for CGM interpretation
86%

Time analysis

Home uploads could save medical assistant labor annually (up to)
747 h

Original publication

The Role of a “Technology Navigator” in an Academic Diabetes Clinic: A Feasibility Evaluation. Diabetes Technol Ther. Published 5 January 2024. doi:10.1089/dia.2023.0406

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