Endocrinologists’ Experiences With Telehealth: A Qualitative Study With Implications for Promoting Sustained Use
Authors' conclusion
Clinician acceptance of telehealth is influenced by clinician, organizational, and technology factors that can be leveraged to improve buy-in. Organizational leaders' attention to addressing these factors will be critical to support endocrinologists' continued provision of telehealth for their patients.
Study context
- Population
- U.S. endocrinologists using synchronous telehealthpurposive sample
- Participants
- 26 participants
- Outcome
- Factors affecting endocrinologists' experiences with synchronous telehealth
Methodological detailsqualitative interviews, directed-content analysis, purposive sample, human-organization-technology fit (HOT-fit) framework
- Qualitative interviews
- Directed-content analysis
- Purposive sample
- HOT-fit framework
Main finding
As reported in the abstract
- Clinician factors: telehealth welcomed, but concerns about patient interest, rapport building and clinical appropriateness; more data desired
- Many feared missing clinical findings on virtual examination, despite no such personal experiences
- Satisfaction affected by increased flexibility but also increased workload
- Organizational factors: departmental meetings and trainings reduced resistance; shifting staff responsibilities improved experiences; mixed telehealth and in-person schedules impeded workflow
- Technology factors: most preferred video visits to telephone; platform usability and reliability, integration of patient self-monitoring data and IT support crucial
Original publication
Endocrinologists’ Experiences With Telehealth: A Qualitative Study With Implications for Promoting Sustained Use. Endocr Pract. Published 9 November 2022. doi:10.
Composed by AI from the published abstract and checked against it. How Briefs are made →