Diabetes technology

Collaboratively Designing an App for a More Personalized, Community-Endorsed Continuous Glucose Monitoring Onboarding Experience: An Early Study

J Diabetes Sci TechnolPublished Human-centered design study with usability evaluation

Authors' conclusion

Our early prototype app is a more personalized, additional tool that could bridge an information and support gap for patients who are new to CGM. This app could also help PWD on an ongoing basis, by evolving with them to enhance ease and engagement with diabetes self-management.

Study context

Population
People living with diabetes (PWD) onboarding to continuous glucose monitor (CGM), and health care professionals (HCPs)8 PWD and 2 HCP interviewed
Outcome
Usability by the System Usability Scale (SUS)
Methodological detailsco-design, prototype development, focus group, Prototype features: individual entry of goals and questions; daily progress tracker; community portal for exchange of questions and answers
  • Co-design
  • Prototype development
  • Focus group
  • Prototype features: individual entry of goals and questions; daily progress tracker; community portal for exchange of questions and answers

Main finding

As reported in the abstract

Usability (SUS score) of high-fidelity prototype app

System Usability Scale (SUS) score

74

Average SUS score for all applications tested, per usability.gov (reference)

68

Original publication

Collaboratively Designing an App for a More Personalized, Community-Endorsed Continuous Glucose Monitoring Onboarding Experience: An Early Study. J Diabetes Sci Technol. Published 18 November 2023. doi:10.1177/19322968231213654

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