Type 2 & other diabetes

A Systematic Review on the Impact of Electronic Consultations on Diabetes Care

Endocr PractPublished Systematic review

Authors' conclusion

E-consults provide valuable benefits in managing diabetes, particularly in resource-limited settings. E-consults offer a promising solution to the endocrinologist shortage, though further research is needed to identify which PWD would benefit most.

Study context

Population
People with diabetes managed in primary care6 studies: 2 RCTs, 4 observational
Comparison
E-consults vs control
Outcome
Change in HbA1c levels (glycemic control)
Methodological detailsnarrative synthesis, PRISMA 2020, Searched PubMed, EMBASE and Cochrane Library; two independent reviewers, Limitations: only 2 trials and 4 observational studies; heterogeneity
  • Narrative synthesis
  • PRISMA 2020
  • Searched PubMed, EMBASE and Cochrane Library; two independent reviewers
  • Limitations: only 2 trials and 4 observational studies; heterogeneity

Pooled result

As reported in the abstract

HbA1c
  • Most studies did not report significant differences in HbA1c between e-consult and control

Further pooled results

Other benefits

Improved medication usage, reduced costs, enhanced access to specialist care, shorter wait times for in-person visits, better educational opportunities for primary care physicians (PCPs)

Implementation barriers

PCP familiarity with e-consults and patient adherence

Original publication

A Systematic Review on the Impact of Electronic Consultations on Diabetes Care. Endocr Pract. Published 7 March 2025. doi:10.1016/j.eprac.2025.03.001

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