Navigating cultural diversity in diabetes care: Insights from Australian healthcare professionals
Authors' conclusion
This study highlights the critical role of compassion, cultural humility, and understanding in providing culturally responsive diabetes care. Supporting HCPs through ongoing learning and reflective practice, while fostering empathy and humility, is essential. Insights generated underscore the need for structural support, including organisational flexibility, interpreters, culturally tailored resources, and digital tools to improve access and communication. Aligning system-level support alongside HCPs' commitment to person-centred care is essential for providing equitable and sustainable diabetes care for CALD populations.
Study context
- Population
- Australian healthcare professionals (HCPs) involved in diabetes care (GPs, endocrinologists, nurses, pharmacists, dieticians, a podiatrist) caring for people with diabetes of culturally and linguistically diverse (CALD) backgrounds
- Participants
- 11 participants
- Outcome
- Themes on HCPs' knowledge, attitudes and practices in culturally appropriate diabetes care
Methodological detailssemi-structured interviews, purposive sampling, reflexive thematic analysis, face-to-face and virtual interviews, Data collection April–October 2024
- Semi-structured interviews
- Purposive sampling
- Reflexive thematic analysis
- Face-to-face and virtual interviews
- Data collection April–October 2024
Main finding
As reported in the abstract
- The Compassionate Carer: empathy and building trust to provide individualised care
- The Lifelong Learner: cultural humility and ongoing learning
- The Person-Centred Provider: shared decision-making and flexible, person-driven approaches
- The Culturally Attuned Provider: need for HCPs to understand the contexts of people with diabetes
- HCPs showed commitment to continuous learning, adaptability and respectful, culturally tailored communication, with health technology supporting active engagement
- Four themes identified
Original publication
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