Conversational agent interventions in diabetes care: a systematic review
Authors' conclusion
In conclusion, CAs show promise as scalable, patient-centered tools for diabetes care.
Study context
- Population
- People with diabetes; 16 studies across 13 countries
- Participants
- 9,076 people16 studies
- Outcome
- Effectiveness, acceptability and safety of CA interventions in diabetes care
Pooled result
As reported in the abstract
Effectiveness
Studies assessing effectiveness
11
Most reported improvements in glycemic control, medication adherence, health behaviours or mental health outcomes; HbA1c reductions
0.3 % to 1.0 %
Further pooled results
Acceptability
- Studies examining acceptability
- 13
- Most users had positive emotional and motivational responses; some dissatisfied with repetitive or impersonal interactions
Methodological quality
- Most studies rated weak in methodological quality, with small samples and limited use of control groups
Safety
- Studies addressing safety
- 4
- Adverse events were rare; clinical escalation protocols inconsistently applied
Original publication
Conversational agent interventions in diabetes care: a systematic review. Diabetes Res Clin Pract. Published 19 August 2025. doi:10.
Composed by AI from the published abstract and checked against it. How Briefs are made →